Forum Discussion

CBaumber's avatar
CBaumber
Member
6 months ago

Cancelling MYOB Business - if i resubscribe will my receipts still be accessible?

Hi

 

I want to switch to Xero but I have about 3 years of receipts on MYOB Business. I have hundreds of receipts on file and it will take a very long time to go through each individual transaction to download the receipts.

 

I have 2 questions -

1. Is there a quick way to download all the uploads I've ever uploaded? eg is there a bulk download button? 

2. Alternatively, if I need to access the receipts in the future, can I just re-subscribe for a month to download what I need and then cancel again, or, will my receipts disappear if I cancel the subscription?

 

Thanks

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    6 months ago

    Hi CBaumber,

     

    For sure those receipts are worth hanging onto, especially with three years’ worth stacked up. Sadly, there’s no bulk download for In Tray or receipt attachments, so you’ll need to grab them one by one, either from the receipt itself or from the transaction it’s linked to. 

     

    If you do cancel your MYOB Business subscription, you’ll have read-only access for 60 days to download what you need, and you can resubscribe within that time to get full access back. I’ll share this link with more details on cancelling your subscription.

     

    Cheers,

    Princess

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    6 months ago

    Hi CBaumber​ , we are developers of an addon report writer for MYOB Business. We also provide a bulk download service (fees apply) for people who do not need to buy our whole program. 

    We can download all the attachments for item and service bills, and spend money payments. For more details see www.datawise.co.nz.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.