Forum Discussion

Shepai-8-2017's avatar
Shepai-8-2017
Experienced Cover User
2 years ago

Can't access MYOB

Hi, same problem two weeks ago. MYOB is conking out again. Message is "Something went wrong" Looks like eveytime you will update the software, this happens. Please sort this out because it is the ...
  • AmandaCL's avatar
    AmandaCL
    2 years ago

    Hey Shepai-8-2017,

    Thank you for reaching out. Our online service provider experienced a major outage last night which had a large impact on file access. We're continuing to work with our service providers to resolve the issues. Status updates will be posted here. 

    Services are now coming back online however while they resume, some users may still experience issues accessing their files. We're really sorry about the inconveniences caused and are working hard to have everything restored as soon as possible.

     

    Cheers, Amanda.

AmandaCL's avatar
AmandaCL
MYOB Moderator
2 years ago

Hey Shepai-8-2017,

Thank you for reaching out. Our online service provider experienced a major outage last night which had a large impact on file access. We're continuing to work with our service providers to resolve the issues. Status updates will be posted here. 

Services are now coming back online however while they resume, some users may still experience issues accessing their files. We're really sorry about the inconveniences caused and are working hard to have everything restored as soon as possible.

 

Cheers, Amanda.