Forum Discussion

MakaTippers's avatar
25 days ago

Can't see bank account in hub.

Please help as I'm new to MYOB. What am I doing wrong. I linked 3 bank accounts (personal, Business, and Business saver) and when I go into the banking hub I can only see my personal and business saver accounts. I tried linking the accounts again but in the Commbank window it says my accounts are linked. 

Help!

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi MakaTippers,

     

    It's hard to say exactly why your business bank account isn't showing up in the bank hub, as bank feed applications can vary on a case-by-case basis. I recommend reaching out to the support team by creating a support ticket from the MyAccount window or contacting the live chat team via MOCA. They can help troubleshoot your bank feed application.

     

    Regards,
    Genreve