Contacting a human
Does anyone have an email address for MYOB? I can't log in and can't find anyone to contact and my GST is due. For some reason I get the attached message. Our IT department advise its a MYOB problem ...
Forum Discussion
The speech bubble keeps giving me automated answers with a list of links that don't help. Is it possible to use a speech bubble with a human at the other end?
Hi Nicci10,
If the automated responses from MOCA aren't helpful, MOCA will automatically transfer you to a live chat agent. This happens if MOCA can’t help, doesn’t get what you’re asking, or if you request to speak with a human. Once transferred, a live chat agent will assist you further.
If you're still having trouble logging in, I recommend calling our support team directly. You can find the phone number on our website. Additionally, you can raise a ticket via My Account for further assistance.
Cheers,
Princess
