Forum Discussion
Hi All
Thanks for your post.
Your computer's internet settings (called "Windows Internet Options") are blocking some special files (called "cookies") that are needed to log in to your company files. These cookies are harmless and only help you access your work stuff securely. To correct the situation, please follow the steps provided below:
- Add MYOB.COM as an allowed site so cookies will save.
- Press the Windows key on your keyboard.
- Type in Control Panel and open it.
- Click Internet Options (if there is no Internet Options selection available, click Category at the top-right and change it to Small icons or Large icons).
- Open the Privacy tab.
- Click Sites.
- Add MYOB.com under the Address of website field.
- Click Allow.
Please let us know how it goes.
Best regards,
Doreen
How does this work with Mac OS X? My system is Monterey 12.6.2 and the Safari version is 17.2.1.
I can't work out how to do the Windows instructions you have suggested in Safari. If I go to Preferences>Privacy there is no option you suggest.
I have supplied a screen shot of what it looks like if I click on the Manage Website data button and it clearly shows that Myob.com is on there with Cache, cookies, local storage etc. so I don't know why it suddenly gives the message "Uh oh, the numbers don't add up" when I log out. This only just started to happen on Sunday, what has changed??
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