Error - Uh-oh! The numbers don't add up.
Is this a wider issue or is it just me, everytime I log out over the pas few days?
Forum Discussion
Hi All
Thanks for your post.
Your computer's internet settings (called "Windows Internet Options") are blocking some special files (called "cookies") that are needed to log in to your company files. These cookies are harmless and only help you access your work stuff securely. To correct the situation, please follow the steps provided below:
- Add MYOB.COM as an allowed site so cookies will save.
- Press the Windows key on your keyboard.
- Type in Control Panel and open it.
- Click Internet Options (if there is no Internet Options selection available, click Category at the top-right and change it to Small icons or Large icons).
- Open the Privacy tab.
- Click Sites.
- Add MYOB.com under the Address of website field.
- Click Allow.
Please let us know how it goes.
Best regards,
Doreen
This error message is still happening to me even after following the suggested steps to allow cookies. I've also restarted my device and tried to login on a different one. I could login easily yesterday. Please help.
Yes, mine appears to be set up to accept cookies and I have changed nothing before Sunday when it began happening.
Interestingly, I also have Firefox on my Mac Mini running Monterey OS X and I signed in using that today after I wrote the query to the fix that has been suggested (albeit, the instructions being for Windows users not Mac).
Log out from the Firefox browser works perfectly. So something has changed and it most definitely isn't the Preferences at my computer level because I don't go into that stuff unless I have a problem. I don't fiddle around in preferences just because I am bored LOL.
