Error - Uh-oh! The numbers don't add up.
Is this a wider issue or is it just me, everytime I log out over the pas few days?
Forum Discussion
Hi All
Thanks for your post.
Your computer's internet settings (called "Windows Internet Options") are blocking some special files (called "cookies") that are needed to log in to your company files. These cookies are harmless and only help you access your work stuff securely. To correct the situation, please follow the steps provided below:
- Add MYOB.COM as an allowed site so cookies will save.
- Press the Windows key on your keyboard.
- Type in Control Panel and open it.
- Click Internet Options (if there is no Internet Options selection available, click Category at the top-right and change it to Small icons or Large icons).
- Open the Privacy tab.
- Click Sites.
- Add MYOB.com under the Address of website field.
- Click Allow.
Please let us know how it goes.
Best regards,
Doreen
Hi Doreen
I too have this problem each time I try to log out. I have tried this fix but it's continuing to happen to me. Wondering if I could try something else?
The same happened to me today. I can't log out.
Followed to the above advice. However, it doesn't work.
And as I couldn't logged out. Then after restarting computer and trying to log in, MYOB asked just just for login and took me straight to the account without asking for a password.
Looks like it is not an individual case.
