Importing bank statement not working
Hi everyone For months and months now I have been trying to import bank statements from AMEX into MYOB. Some days they work fine and others I get a message saying... "The bank statement file ca...
Forum Discussion
Hi SE2018,
That definitely sounds like a bit of a hassle, especially when everything's been working fine before. The error “The bank statement file cannot be imported” when uploading a QIF file is usually caused by a bank feed still linked (or previously linked) to the same bank account you’re importing into, especially if there are cancelled/old feeds for that account.
To fix this, I'd recommend reaching out to our back-end team. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
