Forum Discussion
Hi kirra,
Thanks for posting your concern in the forum.
I understand the need to upgrade to an updated version of an application. An upgrade to MYOB Business is possible but we will need to do a step upgrade.
I recommend following these steps.
- Open/restore your Business Basics file in the AccountRight Desktop edition software and make a backup.
- Create a MYOB Business Lite subscription.
- Fill in the form in this link. (make sure to use the serial number from the newly created Business Lite)
Let us know if you run into any issues. We're happy to help further.
Thanks,
Genreve
- kirra2 years agoContributing User
Hi Genreve
Thank you for your email.
I will download the AccountRight desktop and follow your instructions below.
Before I subscribe to the Myob Business Lite, can you confirm that my business file will be accessible online and I will be able to create invoices and receive payments via phone / tablet, please ??
This is the main reason I want to upgrade Myob, to be able to invoice and get paid on the go
Also, to receive eftpos / credit card payments, which apps are compatible to Myob Lite ???
Thank you
- Genreve_S2 years agoMYOB Moderator
Hi kirra,
Thanks for your response.
I can confirm that Business Lite is fully online and can handle recording invoices and payments to them. Also, I recommend going to the MYOB Academy to learn how to use every single feature in the application.
However, I can't answer the question about EFTPOS. I would suggest opening the MYOB Marketplace, to check on possible app integrations for EFTPOS.
Let us know how we can help further.
Thanks,
Genreve- kirra2 years agoContributing User
Hi Genreve
Following your instructions to upgrade my old Myob product to a new one, I dowloaded the AccountRight but I encountered some issues and couldn't upgrade it.
1. Chosen the "already have a Co. file" but my old file is a .dat file and the new ones are .myox file. So I couldn't open it
2. Chosen the "just upgraded from AR v19 or earlier" and it requests for the Admin User ID and password, which I don't have as I don't need to log in to use my Myob BusinessBasics Version 1 (it's not an online version)
Is there a way to send my Company file to you guys to be converted to a .myob file ??
How do I found out my Admin log in ?? I updated my email in my company file a while ago but I didn't get any code into that email. So, I believe it was registered under an email that I don't have access anymore.
Thank you
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