Moving from Desktop to Online
Hey all, I really need some help or advice, I have been to a clients office, and have been on hold for over 2 hours, to move their file online prior to 17th June. I had to hang up as I had anoth...
Forum Discussion
Hi all, a note to let you know that we have updated our help information to make it clearer for customers to understand the process of moving their file online.
Particularly, the step around updating your serial number in product seems to catch a few people.
Please check out the information here. It is important to note that these steps will only work until the 17th June when the changes to offline mode take place.
We will update the help again with the process for going online after the 17th (once the change has gone through)
