Forum Discussion

MKEast's avatar
2 months ago

MYOB File deleted

Hello, a MYOB business file has been manually deleted.  Do MYOB keep backups of the cloud files so it can be restored?

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi MKEast,

    Welcome to the Community Forum! If your MYOB Business file got deleted, we can request a backup retrieval from our support team. I recommend reaching out to them for further assistance. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

     

    Regards,
    Earl