Forum Discussion

Accesscarpentry's avatar
Accesscarpentry
User
9 months ago
Solved

New installation of Business Pro from old Accountright, no product to download

I have purchased Business pro after using Accountright for year just on my computer.   The migration has been completed and I have received confirmation.  I have logged in to download the program b...
  • Celia_B's avatar
    Celia_B
    9 months ago

    Hi Accesscarpentry, 

     

    Thank you for your post and welcome to the Community Forum. 

     

    I am sorry to hear that you are having difficulty accessing your file after migration. In this regard, you do not need to download the software, as the business pro can access it on a browser. I recommend using this Link when logging in to MYOB and the same details (email) that you use to log in. If you still cannot access it, it may be a good idea to clear your browser's cache, or you can also try another browser.  

     

    If you need further assistance with this or in the future, please feel free to create a new post and we are happy to assist. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel

     

Celia_B's avatar
Celia_B
MYOB Moderator
9 months ago

Hi Accesscarpentry, 

 

Thank you for your post and welcome to the Community Forum. 

 

I am sorry to hear that you are having difficulty accessing your file after migration. In this regard, you do not need to download the software, as the business pro can access it on a browser. I recommend using this Link when logging in to MYOB and the same details (email) that you use to log in. If you still cannot access it, it may be a good idea to clear your browser's cache, or you can also try another browser.  

 

If you need further assistance with this or in the future, please feel free to create a new post and we are happy to assist. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks, 

Cel

 

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