Old subscription
Hello, is there a way to locate an old MYOB subscription for which payment has ceased? I am a bookkeeper and the old bookkeeper for the company I want to access has pretty much disappeared and faile...
Forum Discussion
Hi BluePixie,
Absolutely! Your client has several options for getting in touch with our support team. They can call MYOB Support for help. They should be ready with details like their ABN and address and any other relevant account information to speed up the process.
Additionally, they can seek help from our virtual assistant, MOCA, on our website or ask for support through their account at myob.com. If MOCA can't provide the needed help, they'll be transferred to our live chat team, who can assist further and provide our support contact number if needed.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
Perfect, thank you very much Shella
