Solved
Unable to create new user
Since the file has been moved from the old MYOB Essentials platform to the new MYOB Business platform, one of the Users details are incorrect. I have full access to the file however cannot create a...
Hi TaxHut,
Thanks for your post and welcome here to the Community Forum. Thank you for bringing your concern to us. We are sorry that you are experiencing challenges creating a new user and we genuinely appreciate your understanding during this time.
To investigate this further with you, I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Please let me know if you need further help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
