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Suevalakiv's avatar
Suevalakiv
Contributing Cover User
1 day ago
Solved

Automatic Super direct debits

Client has set up automatic direct debits for his super weekly, so I do not need to process "Pay Super" does this matter?
  • Princess_R's avatar
    Princess_R
    1 day ago

    Hi Suevalakiv,

     

    You don’t have to, if your client wants to keep using their own way of paying super contributions. The main thing is just to stick to one method only, either paying directly through their own clearing house or using Pay Super to make the contributions. There's no option to simply mark a contribution as already paid outside the MYOB payment process. 

     

    Cheers,

    Princess

Suevalakiv's avatar
Suevalakiv
Contributing Cover User
1 day ago

Hi,

 

Thanks but the client  has created the payment direct from his bank account on a weekly basis, so it is not being paid by the  Payday Super process.

 

Do I need to ask him to stop this automatic payment or can I advise via Payday super that it has been paid?

 

Thanks Sue

Princess_R's avatar
Princess_R
MYOB Moderator
1 day ago

Hi Suevalakiv,

 

You don’t have to, if your client wants to keep using their own way of paying super contributions. The main thing is just to stick to one method only, either paying directly through their own clearing house or using Pay Super to make the contributions. There's no option to simply mark a contribution as already paid outside the MYOB payment process. 

 

Cheers,

Princess

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