Forum Discussion

Justin_Joung's avatar
Contributing User
10 months ago

Cannot email payslips

Dear. whom it may concern.   I hope this message finds you well.    We've tried to email the payslips, but it hasn't been sent through MYOB since last week.   After selecting 'Print/Email Pay S...
  • Shella_A's avatar
    10 months ago

    Hi Justin_Joung 


    Thank you for your post. 


    We appreciate your patience and understanding about this matter, and we're sorry to hear that you had that experience. Since we have already provided some resolutions and you still can’t send a pay slip through email. Could you please try to untick “Sent straight from AR” then save. After that refresh the link between AccountRight and Outlook and see if that will be going to push through?



    Please do let us know how it goes.