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wbanister's avatar
wbanister
11 months ago

CMN.ATO.GEN.XML01

Receiving the above error message when we are trying to lodged an individual tax return.    The details are: Summary: A field contains invalid data (such as letters in numeric or date field). ...
Shella_A's avatar
Shella_A
MYOB Staff
11 months ago

Hi wbanister, 

 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

 

Generally, for this error CMN.ATO.GEN.XML01 it has been seen when the ATO services are down, however, we would need some additional information to investigate this further: 

 

  • Are you declaring the wages as a Tax/Bas Agent?
  • If you do a $0 pay run now, does it then declare everything successfully?

 

To address the other error code which is CMN.ATO.GEN.XML03, it was referring to a field containing invalid data (such as letters in numeric or date field). This help article fix rejected report in STP will give you all the detailed information and steps to assist you with this. 

 

 

Do let us know how it goes.

 

 

Cheers,

Shella

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    11 months ago

    Hi wbanister, 

     

    Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

     

     

    Cheers,

    Shella

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