Forum Discussion

Diannew1's avatar
Diannew1
Contributing User
11 days ago

Delete a duplicate pay

A client called saying he was having internet issues when processing his weekly wages, and recorded zero hours for an employee in error.

He created a new pay period but instead of just paying the missing employee, he paid the others again as well.

The physical payment to staff is fine, but we would like to remove the incorrect pay information from his records.  I know how to do this in myIR but how can we correct this in MYOB?

 

Thanks

 

Dianne

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Diannew1,

     

    If no payment has been made, you can delete the incorrect pay run in MYOB. This will remove the incorrect pay information from your records. Here's a link for detailed steps and more information regarding a duplicated pay.

     

    Best regards,

    Doreen

    • Diannew1's avatar
      Diannew1
      Contributing User

      Thank you so much!  That was so easy :)

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hey Diannew1,

     

    Sure thing. If you encounter any issues in the future, don't hesitate to create a post again.

     

    Best regards,

    Doreen