I had to reverse payroll for one employee and redo to fix an incorrect category.
No the entire payroll amount for all employees is showing as unallocated on the dashboard.
How do I get rid of it? There is only the single employee's amount to allocate against.
Hi Enough
Thanks for posting.
In reversing payroll it only allows one employee at a time. So processing a reversal would just have a credit on the account for the said employee's incorrect pay not the entire Payrun amount.
The Bank Transactions would show a transaction for (entire payrun debit) and another transaction for (employee's incorrect pay credit.). These two transactions should be matched from the system individually. If the amount for the whole payrun has no possible match under the Bank Transaction screen, we could go to the Reconcile Accounts screen and make sure that the amount of the entire pay run for that period has not been reconciled yet and has no tick.
After ensuring that, we could return to the Bank Transaction screen and see if the possible match that shows. Please let me know if you need further help.
Best Regards
Genreve.
