Hi, CJST
Thanks for your post, and we're sorry for the delayed response.
If the STP reporting window shows a zero amount, kindly check the payroll reports, such as the Payroll Register, Payroll Activity and YTD verification report. If the figures are not correct on those payroll reports, kindly check each payroll category used to make sure they were assigned to the correct ATO reporting category. If changes have been made, kindly send an update event to make sure ATO will receive the up-to-date figures of your employees. For more information on how to do this, please see the Help Article: Assign ATO reporting categories for Single Touch Payroll.
Feel free to post again anytime if you require further assistance.
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Best regards,
Doreen
