Hi SusieMcK,
Thank you for updating us.
Upon thorough investigation, this has been raised to the relevant team already as this is a known issue. While we can't provide a specific timeline for when this will be fixed, you may submit timesheets on behalf of your employees. To do this, please check out the Help Article: Using the MYOB Team admin portal for more information.
Should you encounter issues in the future, please feel free to create a post again.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Upon deleting the location and getting everyone to re download the app and sign in again, we now have more issues than before.
If an employee submits a leave from, the employee can see this on their app, however it does not come thru to the Office portal for it to be acted on.
Can I please have a timleline on when these issues will be addresses. We will be unable to continue using MYOB Teams in the format that it is currently in.
Hi SusieMcK,
Thanks for your response.
Regarding the timeline of when the issue using the MYOB Team app, the timesheets don't appear on your employees end, we can't provide a timeframe for when it will be fixed as we haven't received any updates from the relevant team. With your other concern about the MYOB Team, kindly provide us with more details or screenshots so we can further assist you.
Best regards,
Doreen
Thank you.
Where should I upload screenshots to?
