Hi SusieMcK,
You may attach the screenshots to your reply here in the Community Forum. Please make sure that there is no sensitive information in the screenshots.
Best regards,
Doreen
Please find attached screenshot from my phone with a leave request pending, plus a screenshot from the browser showing there are no leave requests.
Hi SusieMcK,
Thank you for sending the screenshots.
Please recreate the location and re-add the employees. Once done, kindly advise them to re-submit their leave requests so that it shows in the MYOB Team Admin portal. Let us know if you require further assistance with this.
Best regards,
Doreen
Doreen
The issue has arisen since you had advised us to recreate the location and re-add all the employees on the original post were I had posted that some employees could not see their time sheets submitted on their app.
Since we have done this, we have employees unable to log back in, and we are unable to view or approve any leave requests.
Do you have any other advise, is this an issue with anyone else?
Doreen
Further to this, can you please explain the difference between MYOB Teams and MYOB Advanced Team.
Should we be using the advanced app?
I did notice that MYOB Team has a very low rating on the app store (1.9) whereas MYOB Advanced Teams has a rating of 4.
Any advice would be appreciated.
