Doreen
The issue has arisen since you had advised us to recreate the location and re-add all the employees on the original post were I had posted that some employees could not see their time sheets submitted on their app.
Since we have done this, we have employees unable to log back in, and we are unable to view or approve any leave requests.
Do you have any other advise, is this an issue with anyone else?
Hi SusieMcK
Deleting and then recreating the locations, and adding the employees again are the basic troubleshooting steps when having issues with MYOB Team app. These steps worked for other users. If you are having issues after doing the troubleshooting steps, it is highly recommended to advise your employee to resubmit their leave requests and create their timesheets again. You may check the Help Articles: Getting started with MYOB Team and Using the MYOB Team mobile app for more information regarding your concern.
Regarding your other concern about MYOB Team, you will need to use the 'MYOB Team' only as it is the app being for used SME (small to medium enterprise) customers.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
