Entering pay wrong

Hi NikkiH,

Thank you for your post.

Apologies for the delay in my response. Are you still in need of help with allocating your bank transactions to your payroll? If an employee has been overpaid, you can make adjustments to their next pay. You can find more detailed instructions on how to do this in our Help article, Fixing a Pay.

In your specific situation, the challenge seems to be allocating your bank feed to your payroll transaction. To correct the situation, you'll need to reverse the original payment so it aligns with what you've received in your bank feeds. For instance, if your bank feeds show $260 but your recorded payroll transaction is only $230, these amounts will not match. To rectify this, you could reverse the original pay and initiate a pay run that matches the $260, ensuring that the details remain consistent when reprocessing the pay run. The next step would then be to adjust the employee's pay in the next pay period.

Please let me know if you need further help.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess