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Anna82's avatar
Anna82
15 days ago

Go global

Hi, I have tried logging into our cloud based ims payroll and it's taken me back to the download page that I had to do when I originally started the system over a year ago.  When I go to the "go global" extension it states "This extension is no longer available because it doesn't follow bedt practices for Chrome extensions" .  Can anyone help me get back into it?

IMS Payroll
  • Princess_R's avatar
    Princess_R
    15 days ago

    Hi Anna82,

     

    Welcome to the Community Forum!

     

    Looks like the extension hasn't been updated yet, so you'll need to get in touch with the IMS Payroll support team. I'll send you a private message with the details on how to contact IMS support.

     

    Cheers,

    Princess

  • NathanM_'s avatar
    NathanM_
    6 hours ago

    I've just tried to access a client's IMS Payroll and getting this same issue. Is there a workaround that IMS Support can help with in the interim, if we are awaiting an extension update?

     

    Regards
    Nathan

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    15 days ago

    Hi Anna82,

     

    Welcome to the Community Forum!

     

    Looks like the extension hasn't been updated yet, so you'll need to get in touch with the IMS Payroll support team. I'll send you a private message with the details on how to contact IMS support.

     

    Cheers,

    Princess

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