Forum Discussion

nkm's avatar
nkm
Experienced User
4 years ago

Invalid request when authorising

I am trying to get the access code using Postman, but when I go to the url, it will return this error: 

We have encountered some issue with the request, please try again later or contact your app support

  • invalid_request

I am using this url: 

 
When I add the keyword la.global behind the scope, it will return this error. I have already checked my redirect uri, and it worked fine when the scope was just CompanyFile. I did the get companyinfo api call using https://api.myob.com/accountright and it returned me 2 files, the sandbox demo file and the new essentials file.
 
(Edited by Admin)
  • Hannah_B's avatar
    Hannah_B
    4 years ago

    Hi nkm, 

     

    Thanks for reaching out, 

     

    When the error Invalid_request is occurring this can be caused by the below.

     

    *The redirect_uri param is encoded twice or not at all.
    *The redirect_uri param doesn't match your API key configuration that is set up in my.myob
    *One or more parameters are missing, incorrect or badly formatted.

     

    Here are some support articles below that can help solve this error:

    Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

     

    How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

     

    Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

     

    I did remove the full key from this post to protect these details. 

     

    Thanks, 

  • Hannah_B's avatar
    Hannah_B
    MYOB Moderator
    4 years ago

    Hi nkm, 

     

    Thanks for reaching out, 

     

    When the error Invalid_request is occurring this can be caused by the below.

     

    *The redirect_uri param is encoded twice or not at all.
    *The redirect_uri param doesn't match your API key configuration that is set up in my.myob
    *One or more parameters are missing, incorrect or badly formatted.

     

    Here are some support articles below that can help solve this error:

    Solving invalid request errors - https://apisupport.myob.com/hc/en-us/articles/360000475895-Solving-invalid-request-errors

     

    How to authenticate a user between my App and MYOB- https://apisupport.myob.com/hc/en-us/articles/360000475875-How-to-authenticate-a-user-between-my-App-and-MYOB

     

    Double-check the key you are passing is correct, I was unable to complete OAuth with the details you have provided. If the above does not resolve the error can you please send us a screenshot to developers@myob.com of the developer tab in My.MYOB that holds your API key Secret and redirect URI and I can test the connection

     

    I did remove the full key from this post to protect these details. 

     

    Thanks, 

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