Forum Discussion

Leaudaiskez72's avatar
Leaudaiskez72
Contributing User
2 months ago

Kez L

I can log into Myob and access all functions except for the" Pay Runs" function.

When I click on pay runs it says loading but never does.

This is day two now and I need to process and email pay slips.

Can someone please help?

1 Reply

  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator

    Hi Leaudaiskez72,

     

    Thank you for your post, and welcome to the community forum!

     

    I apologize for the inconvenience if you are unable to access the Pay Run feature. I know it's been a rough two days waiting for a fix in the process of creating your pay run.

     

    To resolve this issue, I recommend clearing your browser's cache and history. Alternatively, you can try logging in from a different browser or using a different device if you are using MYOB Business. However, if you are using an Accountright you may clear the cache by following the steps in this link.

     

    Keep me posted on how it goes and if you need any more assistance. 

     

    Cheers,

    Jem