Hey annoyed123456,
Since the employee leave balance isn't matching, you'll need to:
- Make sure that the "Carry remaining leave over to next year" option is ticked from the leave setup. If so, your leave balances should carry over to the new payroll year. If not, they’ll show a nil balance. Here's a link for more information.
- Next, double-check the entitlement settings to make sure they match what your employees are using.
- Lastly, run the Leave balance detail report to see each leave taken, accrued, and available hours.
If the leave balances are still incorrect, you may need to adjust them by recording a $0 pay with the leave adjustment value, which will correct the balance without affecting the employee's pay. If this still doesn't fix the issue, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen