Hi Princess,
Thanks for getting back but as you can see I did put in the correct dates as per the initial post - as mentioned I have been doing this for about 20 years.
"So I thought maybe I had put the wrong dates in for the pay run - but they were correct too on the pay remittance - showing pay hours being 8th until 14th January - except the hours worked on the 8th did not get calculated in the actual pay run."
I do not like your virtual assistant - it can only answers questions that are obvious so is basically useless so I will put in a support ticket.