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Tina1959's avatar
Tina1959
Experienced Cover User
1 year ago
Solved

Missing timesheet hours

Hallo - I have used MYOB for years so do know what I am doing. We run from Wednesdays to Tuesday and do a pay run on Wednesday for the previous week, This week some of my employees reported that th...
  • Tina1959's avatar
    Tina1959
    1 year ago

    Hi Princess,

    Thanks for getting back but as you can see I did put in the correct dates as per the initial post - as mentioned I have been doing this for about 20 years.

    "So I thought maybe I had put the wrong dates in for the pay run - but they were correct too on the pay remittance - showing pay hours being 8th until 14th January - except the hours worked on the 8th did not get calculated in the actual pay run."

    I do not like your virtual assistant - it can only answers questions that are obvious so is basically useless so I will put in a support ticket.

Tina1959's avatar
Tina1959
Experienced Cover User
1 year ago

Hi Princess,

Thanks for getting back but as you can see I did put in the correct dates as per the initial post - as mentioned I have been doing this for about 20 years.

"So I thought maybe I had put the wrong dates in for the pay run - but they were correct too on the pay remittance - showing pay hours being 8th until 14th January - except the hours worked on the 8th did not get calculated in the actual pay run."

I do not like your virtual assistant - it can only answers questions that are obvious so is basically useless so I will put in a support ticket.

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