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4Annette's avatar
4Annette
Experienced User
10 months ago

MYOB Team cannot access

I cannot access teams this morning, saying I don't have permission.....contact owner.... seems to be a problem today

  • Hi, 4Annette

     

    Thanks for your post.

     

    We apologise for any inconvenience you've experienced. We've identified and resolved the issue that was affecting your access to the MYOB Team this morning. You should now be able to log in without any problems. If you continue to encounter any issues or if there's anything else we can assist you with, please don't hesitate to reach out.

     

    We appreciate your patience and understanding.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, 4Annette

     

    Thanks for your post.

     

    We apologise for any inconvenience you've experienced. We've identified and resolved the issue that was affecting your access to the MYOB Team this morning. You should now be able to log in without any problems. If you continue to encounter any issues or if there's anything else we can assist you with, please don't hesitate to reach out.

     

    We appreciate your patience and understanding.

     

    Best regards,

    Doreen

    • 4Annette's avatar
      4Annette
      Experienced User

      Thanks for that reply.

      I posted this a while ago with no response, just wondering if you have any idea?

       

      I am trying to find the report that tells me the total base hourly units for a period? for example "How many hours did Joe work last quarter? " I can find one that seperates them out to each week but not one that gives a total number? 

       

      This information is needed to provide info for the Portable long service Leave quarterly report.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, 4Annette

         

        If you wish to check the number of hours worked during a certain period, you may check the payroll activity report. This is a detailed list of salary and wages, taxes, deductions, leave, and expenses for selected employees.

         

        Please let us know if you require further assistance.

         

        Best regards,

        Doreen

  • Hi , 

    I am trying to log into MYOB Team , but it is not allowing allow even though i am the owner. Help..

    • 4Annette's avatar
      4Annette
      Experienced User

      Hi 

       

      Yes it is the same thing again today for me..... must be their back end issue, my staff couldn't get into it over the weekend so it may be undergoing up dates. But we should be notified about shut downs, simple message to say we are updating would be great....