Forum Discussion

Benm1's avatar
Benm1
User
2 months ago

Myob Team Kiosk freezes when there is an AccountRight update

Myob Team Kiosk freezes when there is an AccountRight update.

The only way to fix is to go to App.myob.com and update the software.

It then automatically unfreezes.

I am sure many users don't know about this and Myob needs to fix this glitch ASAP.

 

2 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi Benm1

     

    Apologies for the trouble with the MYOB Team Kiosk freezing during updates. Try giving the kiosk a restart, and then attempt the update again. If the issue persists, you can reach out to MOCA, our virtual assistant, who can assist with your immediate queries. If MOCA can't help, you'll be directed to our live chat team, which will help with more detailed troubleshooting. Don't hesitate to reach out if you have more questions.

     

     

    Kind regards,

    Shella

  • as usual had the same issue this morning.

    Myob update = kiosk app freezing.

    Myob you need to get your act together.