Hi dgzalex
Thank you for your post. This error message can occur if you don't have Pay Super activated on your file, and attempt to add a Self Managed Super Fund.
If you are not signed up for Pay Super, the workaround would be to sign up, and then you will be able to enter the details.
If you do have Pay Super and still getting the error message, could you reply with the last 4 digits of your Serial Number, and the name / ABN of the fund so I can investigate further?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.