We're having the same issue.
3 employees using the app. 1 can see her timesheet history, the other 2 can't!
We've done the same: logout/in, uninstall/reinstall, tried on apple/samsung and this hasn't helped. Was working for one employee 2 weeks ago but has stopped.
Hi All
Thanks for your post.
Thank you for bringing this issue to our attention. Rest assured that the matter has been escalated to the relevant team, who are currently investigating it thoroughly to provide a resolution or workaround as soon as possible.
We understand that this issue may be causing inconvenience, and we sincerely appreciate your patience and cooperation as we work to address it. If you have any further questions or concerns in the meantime, please feel free to reach out. We're here to assist you every step of the way.
Best regards,
Doreen
I am just wondering if there is an update on this issue. The staff member is still having issues.
Hi MelBax,
Thank you for your post.
We understand that you're looking for an update on the issue your staff member is experiencing. As per the latest information available, the issue is still under investigation by our product development team. They are working diligently to resolve it, but it appears to be a complex issue that requires further analysis and testing.
We recognize the inconvenience this may bring and genuinely appreciate your patience and understanding. Rest assured, we'll keep you updated as soon as we have more information.
Feel free to reach out again if you need further assistance.
Cheers,
Princess
