Forum Discussion

AdminExcellence's avatar
AdminExcellence
Contributing Cover User
3 months ago

MYOB TEAMS

We currently use MYOB teams to complete timesheets.  One of our employees MYOB Teams has crashed and he is unable to enter his timesheets.  He has unistalled the ap several times and the screen is still coming up blank.  I have attached a copy of his blank screen.

 

Could someone give me any suggestions.

 

 

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi AdminExcellence,

     

    Try removing the employee from the location and then re-adding them. Once you've done that, attempt to enter the timesheets again. This often resolves the issue. You can also check this link for more information on how to remove an employee from a location.

     

    Best regards,

    Doreen

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi AdminExcellence,

         

        We're glad to hear that everything is working fine now! If you have any concerns or need assistance in the future, feel free to post again.

         

        Regards,

        Sai 

  • Hi

    I also face this problem, but fortunately I saw your thread. Great solution. Thanks!

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