Payday filing is not going through to IRD
Hi, I tried to process a payday filing for the period 1-Sep to 7-Sep. but I got the following error. IRD - MYOB authorization is valid and no changes to employee details since the week before...
Forum Discussion
Hey Athir,
That’s definitely not the news you wanted after things were working smoothly last week. The IR error code 1: Authentication Failure means the link between IR and MYOB has dropped out for the person who submitted the employment info. Even if there haven’t been any changes. The best step is to check this link for errors and rejections in payday filing.
Cheers,
Doreen
