Forum Discussion

ChrisS24's avatar
ChrisS24
Experienced User
3 months ago
Solved

Payday Super payment timing

I run my payroll two days before payment.  l process the payroll on Monday to pay on Wednesday, when doing the payday super, I ask MYOB to pay on the Wednesday but MYOB takes the payment from the bank account on the day it was processed eg Monday.  When I am on leave I process payroll and upload a bank file for the weekly payroll for the amount of time I am away to pay on future dates.  When processing the super, MYOB withdraws from our bank account on the Monday, even when I asked to pay on the Wednesday.  Is there going to be an automatic fix that when you process payroll that super is paid on the day payroll is paid or will you have to do this manually every week?  It is not an option for me to log in and do this function while I am on leave.  Am I missing something in the settings when paying super or is this functionality not available?

  • Hi ChrisS24,

     

    Thanks for talking me through your process in detail. You’re not missing any settings here.

     

    Super payments just work a bit differently to payroll, which you can future date. If you set up a super payment with a future date but authorise it today, it will still be processed and debited today. To stop it coming out early, you’ll need to manually process and authorise the super closer to the actual pay date. I know this isn't ideal for you, especially while you’re on leave, but there isn’t an automatic way around this .For more info, you can check this guide under the FAQs: Make superannuation payments.

     

    Cheers,

    Princess

17 Replies

  • INTHEHILLS's avatar
    INTHEHILLS
    Experienced Cover User
    1 month ago

    This totally needs to be rectified ASAP. I process pays on 4 days out of the 5 for clients, meaning I have holidays over Christmas break three weeks, still have log in each day and process the pays, so super can be paid on time and not effect cash flow and be within ATO require timeframe. Myob you need to rethink this. 

  • This is definitely an issue that you cannot determine the day the superannuation is to be paid similar to the payment of payroll. This will impact with any pre processing of payroll and superannuation for periods such as Christmas closures etc. We have recently had the issue that our bank reconciliations are incorrect due to the super being paid immediately before the end of the month and the date of the payroll is later and even though the pay super has been processed it is dated the day that the wages were to be paid. I would have expected that the date the money is deducted from the bank in this process should reflect in MYOB accurately. Not happy.  

  • XX2's avatar
    XX2
    Experienced User
    1 month ago

    Given that it takes around 5-6 days for a Super payment to hit the employee account it is prudent to pay them early rather than waiting until the actual pay day. If you don't pay early you run the risk of not complying with the Pay Day Super limit of 7 business days.

  • Optomist's avatar
    Optomist
    Contributing User
    1 month ago

    ChrisS24, I agree the need to schedule super payments is essential, please add your support to this:

    https://community.myob.com/idea/myob-business-ideasexchange/payday-super---being-able-to-choose-date-of-payment/910892

  • ChrisS24's avatar
    ChrisS24
    Experienced User
    2 months ago

    Thank you but it does seem a big chaotic that you cannot schedule the super payments, rather than having to manually do this every week. 

  • Hi ChrisS24,

     

    Thanks for talking me through your process in detail. You’re not missing any settings here.

     

    Super payments just work a bit differently to payroll, which you can future date. If you set up a super payment with a future date but authorise it today, it will still be processed and debited today. To stop it coming out early, you’ll need to manually process and authorise the super closer to the actual pay date. I know this isn't ideal for you, especially while you’re on leave, but there isn’t an automatic way around this .For more info, you can check this guide under the FAQs: Make superannuation payments.

     

    Cheers,

    Princess