Payday Super
Hi Team,
With the introduction of Payday Super, we are concerned about the time it takes from the payment being processed the superannuation module in MYOB and the funds hitting the employees s...
Forum Discussion
Sorry for the delayed reply, and thanks for flagging your concerns. With Payday Super, contributions generally need to reach the employee’s fund within 7 business days of payday, and in some cases there can be extra processing time while fund details are being validated and set up. That’s why it’s best to process contributions as early as possible.
While we’re always happy to help look into any delays and share as much information as we can, fines or penalties for late super payments wouldn’t be something MYOB is able to cover. The good news is that the ATO has said it plans to take a practical, education-focused approach in the first 12 months of Payday Super, especially where businesses are making genuine efforts to meet the new requirements. You can check out more info here.
Cheers,
Princess
Your reply is nonsense Princess. Quicksuper would clear payments in 3 days. I am on day 4 this week with MYOB. There are no new employees just standard super week each week for one particular client and you are still processing. I feel like you hold the $$$ before sending them off.
You have to get better otherwise you will not have a business left based on all the changes, phone queues, issues happening since the 17 June update. I am a furious user that has spent hours and hours on the phone sorting the MYOB mess over the last week and this sort of response seems to be typical of MYOB these days.
Exactly! Valle has summed up the MYOB debacle perfectly.
I am so glad you mentioned QuickSuper. I am in the process of setting that up for my company.
We have yet to even have a response to our request to start Super Payments through MYOB. That is after three weeks so we have simply made a better choice.
