payday superannuation using MYOB
how long does MYOB take to actually make the payment to the super funds?
Forum Discussion
Hi Dlmad,
Once you've made the payment in MYOB, it usually takes around 5 business days for it to be authorised, processed, and land in the employee's super fund. That said, things like bank processing times or fund delays can sometimes slow it down a bit, so we recommend allowing up to 10 business days just to be safe. Here's a handy link with more info: Make superannuation payments. If it's been more than 10 business days and the payment still hasn't come through, best to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can take a closer look for you.
Regards,
Sai
What a joke! 7 days is the ruling
where is the money that myob have deducted on pay day and will myob pay the fine fine and if you go bankrupt (likely) where is our money?
a big incompetent myob - going to zero!!!
Hi 576752,
Fair question, that time frame is tight.
Once the payment is deducted, MYOB doesn’t hold the money; it goes through the clearing house and bank processing before it reaches the super fund. Pay Super typically takes around 3–5 business days from authorisation, but it can take up to 10 business days end to end depending on bank and fund processing.
If it’s been more than 10 business days, it’s worth getting our team to check it properly via live chat through MOCA, our virtual assistant, or by lodging a ticket in My Account.
Regards,
Genreve
