Forum Discussion

Karen22's avatar
Karen22
Contributing User
3 months ago
Solved

PAYG withholding including Superannuation

The PAYG withholding category on my Balance Sheet (Reports) is including both PAYG withholding and Superannuation payable.  This is also happening on the Dashboard where both PAYG withholding and Sup...
  • Genreve_S's avatar
    Genreve_S
    3 months ago

    Hi Karen22, 

     

    Fixing linked accounts for superannuation pay items usually resolves this issue. Since it didn't work, it's best to contact support for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

     

    Thanks,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Karen22, 

 

Fixing linked accounts for superannuation pay items usually resolves this issue. Since it didn't work, it's best to contact support for further troubleshooting. You can create a support ticket from the MyAccount window or use live chat through MOCA.

 

Thanks,
Genreve

  • Wildviking's avatar
    Wildviking
    2 months ago

    Hi Karen,

    I'm interested to know if you got this resolved as i have the same problem

     

    Thanks 

    Jope

    • Karen22's avatar
      Karen22
      Contributing User
      2 months ago

      Hi Jope,

      This was my advice from the myob live chat.

      I had to do a general journal entry to transfer the super balance. 

      Run the Superannuation payments report to confirm exactly how much super is currently payable. Providing you're using Pay super to make your super payments, the balance shown in this report should match the amount shown on your dashboard.

      Go to the reports menu, select superannuation payments report.

      1. Set the dates from your business's opening balance date to a date in the far future, e.g. 1 Jan 2099. This will show all superannuation transactions.
      2. Check the balance at the bottom 

      To do the general journal entry;

      Go to the accounting menu. Create general journal

      In the first transaction line, choose PAYG withholding payable and enter the super balance into the debit column.

      In the next transaction line, choose the superannuation payable liability account the enter the super balance in the crecit column.

      Set the Tax code on both lines to N-T.

      It worked for me.

      Good luck

       

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