Hi sueoptom,
It does make it complicated if the payment was processed from the previous subscription but not paid. If the superannuation payment in question is from a previously closed financial year, you may need to ask for advice on how to proceed with this from an accountant. However, if the superannuation is part of the current financial year, you can re-enter the pay run transactions in your MYOB subscription. Once these transactions are recorded, check the payroll reports and make any necessary adjustments to the pay history under the employee's card file to ensure the correct amounts are reported to the ATO.
Please note doing this will make the Pay Run Activity Report not match the Payroll Register, as it will be off by the amount recorded for pay superannuation.
Let us know if you need any further help with this.
Thanks,
Genreve
