Forum Discussion

jonwayne's avatar
jonwayne
Contributing Cover User
5 years ago

Received another companies Payroll Activity Report

Tonight I have received two Payroll Activity Reports related to another company.

I doubt they would have entered my email as I dont recall having anything to do with this business.

Ive treid to contact MYOB but their chat doesnt work after hours, their phone number doesnt work after hours, and there is no published email to log an URGENT support call.

This seems to be a glitch in the system and if so, it is a complete breach of privacy as I have received 2 years of payroll activty reports from an unrelated company.

I will be contacting MYOB in the morning as I hope my payroll details arent also being sent out to the interweb.

 

 

  • Hi jonwayne 

     

    MYOB do take privacy and security very seriously and we do recommend reviewing our Privacy Policy and Security Commitment with respect to that and what to do if you any questions or concerns.

     

    In terms of a Payroll Activity Summary or Detail Report, these are generated from AccountRight and can be emailed via selecting the Send to option from within the report and then entering or selecting the relevant email address. Should someone wish to email out a Payroll Activity report, as with all reports, these are generally user-triggered and the user does need to select to email them out. Typically, AccountRight will not automatically email out a Payroll Activity report.

4 Replies

Replies have been turned off for this discussion
  • Monkey95's avatar
    Monkey95
    Contributing User

    Hehe// Sounds like someone playing with the system from MYOB office. 

  • Hi jonwayne 

     

    MYOB do take privacy and security very seriously and we do recommend reviewing our Privacy Policy and Security Commitment with respect to that and what to do if you any questions or concerns.

     

    In terms of a Payroll Activity Summary or Detail Report, these are generated from AccountRight and can be emailed via selecting the Send to option from within the report and then entering or selecting the relevant email address. Should someone wish to email out a Payroll Activity report, as with all reports, these are generally user-triggered and the user does need to select to email them out. Typically, AccountRight will not automatically email out a Payroll Activity report.