We have processed a batch of payruns that are now not appearing in the STP menu.
I have seen off previous answers that this is a common issue when the payruns are processed before STP is setup.
There are 20-30 historical payruns that I need to process through STP.
Is there a way to process these without having to go back and re-do all of the payruns?
Hi there TEAccs1,
Since the pay run has already been processed, you no longer need to reprocess it. Pay runs that were processed before signing up for STP don't show up in the STP reporting window. Instead, you can send an update event to ensure the Australian Taxation Office (ATO) has the updated figures for the employees. Once the update event has been sent, you can check the Year-to-Date (YTD) verification report to see if the figures are correct. You can find the steps for sending an update event under the FAQs at this link.
Best regards,
Doreen
