Forum Discussion

stevepod's avatar
stevepod
Contributing Cover User
2 years ago

Something went wrong error message in MYOB Business Pro payroll when attempting to submit STP pay run to ATO

Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 2d20b620-369c-49dc-9e58-58a724c930a5.   Hi, is someone from...
Business Pro Payroll STP
something went wrong
stevepod's avatar
stevepod
Contributing Cover User
2 years ago

Hello Earl,

 

Yes we are still experiencing this same issue. 

 

Please advise what information you require from me to proceed with a more thorough investigation.

 

Thanks,

 

Steve.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, stevepod

 

Thanks for updating us.

 

We have informed the relevant team about this issue. While we are investigating the cause of the error, kindly process the pay runs by batch if you're still experiencing the error when processing in bulk.

 

Best regards,

Doreen

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