STP Branch issues
My client is running MYOB including payroll but went through an administration process during the year. As a result they went through 3 changes in branch number. Currently the ATO system is now sho...
Forum Discussion
Hi gmitchell,
Just a heads up, you’ll need to save a PDF copy of the register report before you work through this process.
Here’s what you’ll need to do:
- Set the branch number to one of your previous (incorrect) branch numbers under company information.
- Go through each of your employees card file.
- Then Payroll details.
- Finally to the Pay History.
- Make sure the "Show Pay History for" is set to Year-To-Date.
- Zero out all the amounts on each pay item then save.
- Send an update event
- Finalise.
- Repeat the process for the other two previous branch numbers to clear out all three.
Once that’s done, switch over to the correct ABN branch. Re-enter the pay history figures and send an update event. That last step will pull all the pay values into the new ABN branch and get everything updated.
Regards,
Genreve
Can you contact me at mailto:gmitchell@omegastrategy.com.au
At this stage the ATO has not even gotten back to me and they are so hard to contact. Usually they just hang up as they are "experiencing extremely high demand"
