5 months ago
STP finalisation
Recently, I find out that the Gross amount on TP finalisation are different to my employees' payslip.
May I know what happen know and how to fix it?
Thank you
Recently, I find out that the Gross amount on TP finalisation are different to my employees' payslip.
May I know what happen know and how to fix it?
Thank you
Hi Aileen3
Welcome to the Community Forum!
Sorry for the delay in our response. I'm sure things can get busy, especially at the end of the financial year. Let's tackle this issue so you can get back to your important tasks. The difference you're seeing could be because the YTD amount on pay slips comes from the employee's card file, while the gross amount is calculated differently. A good place to start would be to check your payroll activity register and summary report. This can help you identify where the differences are coming from. Once you've found the cause, you can make the necessary adjustments. Feel free to get in touch if you need more help.
Cheers,
Princess