Super Paid Twice

Question

I just changed MYOB from Account Right to Business.

I did our first pay run for one person only. The account code was selected wrongly to the wages went to a credit account on the bank statement. It had already been sent to ATO Single touch reporting.

So, I did a "Reversal" of pay and re did the pay, selecting the correct code.

Unfortunately, I did not realise that doing a pay reversal does not affect the Super Payment, so I processed the complete pay again and recorded the Super again and the money has been taken out of our bank twice for the same amount.

What should I do in this case?

The super amount will be the same for next week, so can I simply not record super in the next pay run i.e. delete it out of the pre generated myob super box?

genreve_s · Answer

Hi WLN,&nbsp;
&nbsp;
Thanks for your post. Reversing the pay doesn’t reverse super that’s already been paid.
&nbsp;
Check the duplicate payment’s status:
If it’s still pending, don’t authorise it. Contact MYOB Support to see if it can be stopped.
If it’s been processed, contact the super fund and ask for a refund or correction.
&nbsp;
Don’t delete next week’s super. Process the correct amount as usual, unless the fund confirms you can offset the duplicate.
For more information:https://www.myob.com/au/support/myob-business/payroll/superannuation/make-superannua22tion-payments/reversing-superannuation-payments
&nbsp;
Regards,Genreve

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