Forum Discussion

Contributing User

2 years ago

Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.

I am trying to sign up for Pay super and getting this error message once I hit the submit button Whoops, we've hit a snag! We can't complete your application right now, but we've saved what w...

charmaine2

Contributing User

2 years ago

I am still waiting for some assistance on this one please. I can see there were quite a few issues raised about this last year.

Thanks.

Isaiah_C
MYOB Moderator
2 years ago
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Hi charmaine2,

Thank you for the post, and I'm sorry to hear that you're having an issue submitting the application. I'll be glad to help you with this. Please try to clear the cache of your browser, and if it's still not working, please try to use a different browser. Let me know how it goes.

Please let me know if you need further help.

Kind regards,

Sai
- charmaine2
  Contributing User
  2 years ago
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  Hello
  
  I cleared the cache of the browser I was using (Chrome), but it still went to the Whoops, we've hit a snag error.
  I then logged in through Edge and it still went to the Whoops, we've hit a snag error.
- Isaiah_C
  MYOB Moderator
  2 years ago
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  Hi charmaine2,
  
  Thank you for doing those steps. I'll be sending you a private message to get some information so I can assist you further.
  
  Kind regards,
  
  Sai
  - charmaine2
    Contributing User
    2 years ago
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    I replied to the private message yesterday - did you receive it?
    Thanks

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Whoops, we've hit a snag!

We can't complete your application right now, but we've saved what we could. Please try again later.

","kudosSumWeight":0,"postTime":"2024-03-05T18:31:16.169+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:860464_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":374},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I am trying to sign up for Pay super and getting this error message once I hit the submit button

Whoops, we've hit a snag!

We can't complete your application right now, but we've saved what we could. Please try again later.

"},"Conversation:conversation:860464":{"__typename":"Conversation","id":"conversation:860464","solved":false,"topic":{"__ref":"ForumTopicMessage:message:860464"},"lastPostingActivityTime":"2024-08-27T14:25:24.431+10:00","lastPostTime":"2024-08-27T14:25:24.431+10:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:860464":{"__typename":"ModerationData","id":"moderation_data:860464","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:860464_1":{"__typename":"Revision","id":"revision:860464_1","lastEditTime":"2024-03-05T18:31:16.169+11:00"},"ForumReplyMessage:message:860656":{"__typename":"ForumReplyMessage","id":"message:860656","conversation":{"__ref":"Conversation:conversation:860464"},"author":{"__ref":"User:user:324027"},"revisionNum":1,"uid":860656,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Pay"},"subject":"Re: Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:860656"},"parent":{"__ref":"ForumTopicMessage:message:860464"},"body":"

I am still waiting for some assistance on this one please. I can see there were quite a few issues raised about this last year.

Thanks.

","body@stringLength":"148","rawBody":"

I am still waiting for some assistance on this one please. I can see there were quite a few issues raised about this last year.

Thanks.

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Whoops, we've hit a snag! We can't complete your application right now, but we've saved what we could. Please try again later.","moderationData":{"__ref":"ModerationData:moderation_data:860811"},"body":"

Hi charmaine2,

Thank you for the post, and I'm sorry to hear that you're having an issue submitting the application. I'll be glad to help you with this. Please try to clear the cache of your browser, and if it's still not working, please try to use a different browser. Let me know how it goes.

Please let me know if you need further help.

Kind regards,

Sai

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Hi ,

Please let me know if you need further help.

Kind regards,

Sai

Hello

I cleared the cache of the browser I was using (Chrome), but it still went to the Whoops, we've hit a snag error.

I then logged in through Edge and it still went to the Whoops, we've hit a snag error.

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Hello

I cleared the cache of the browser I was using (Chrome), but it still went to the Whoops, we've hit a snag error.

I then logged in through Edge and it still went to the Whoops, we've hit a snag error.

Hi charmaine2,

Thank you for doing those steps. I'll be sending you a private message to get some information so I can assist you further.

Kind regards,

Sai

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Hi ,

Thank you for doing those steps. I'll be sending you a private message to get some information so I can assist you further.

Kind regards,

Sai

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I replied to the private message yesterday - did you receive it?

Thanks

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I replied to the private message yesterday - did you receive it?

Thanks

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