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Hi Phoenix01,
Thanks for the update. If the workaround on that thread didn't work. It would be best to get in touch to our support team so they can have a deeper look at your coding report. You can reach out by creating a support ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
I've created 2 support tickets and still haven't received an answer. Also the Banking Transaction report doesn't work !
- Princess_R6 hours agoMYOB Moderator
Hi Phoenix01,
Appreciate you checking back in. The team’s working through a high volume of cases at the moment, so I can’t promise a timeframe just yet, but I’d still really like to help get this looked into. If you send us a private message with your case number, I can follow it up from my side and ask the team if it can be bumped up the priority list.
Cheers,
Princess
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