Thanks Doreen, the page you directed me to suggests to Check the Accounts tab [to see] If any header accounts have mistakenly snuck in as detail accounts under another header account. Is there a way to run an audit on my file to find out if an account has somehow changed level or has become 'detail'?
Hi MarjorieC,
Yes, that’s right, if header accounts accidentally sneak in as detail accounts under another header, it can trigger the “Failed to load” message when running a report. On your audit question, the Journal security audit report lets you pick a few transaction types to see who changed what on a transaction, but it doesn’t track chart of accounts structure changes like a header becoming a detail account. A handy workaround is to open your Accounts list, show the Type or Level column, sort or filter to spot any headers marked as Detail or sitting under the wrong parent.
Cheers,
Doreen
