Forum Discussion

vizagsteve's avatar
vizagsteve
User
3 years ago
Solved

General Ledger Details opening balance changes

Hi,   I have an issue when I am creating a report in general ledger details and it is annoying that MYOB changes the opening balance depending on how many financial years I am searching for.   I ...
  • vizagsteve's avatar
    vizagsteve
    2 years ago

    Hi,

     

    I found out what the problem was with the general ledger details. I thought that I was in accrual mode, but my settings kept on defaulting to cash mode, so when I was able to change the settings to accrual, this solved the situation.

     

    Thank you to all who gave suggestions.

     

    Regards

     

     

SamaraM's avatar
SamaraM
Former Staff
2 years ago

Hi vizagsteve 

 

Welcome to the Community Forum. I would check if it's the report itself not showing what transaction makes up the $0.12, or the data in the file. You can check this by opening; Banking > Find Transactions > Search by Account > Choose the relevant account and date > Check if the Opening Balance also shows that amount. 

 

If it doesn't I would start with Clearing the Cache, which can fix some report display issues. If the report is still not correct and you cannot identify the cause for the discrepancy, could you respond with the last 4 digits of your Serial Number and a screenshot of the Report / Find Transaction windows for me to investigate further? 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.